Specified Commercial Transaction Act

1. Sales Company

Kasumigaseki Partners Co., Ltd.

2. Sales Company Address

20F, Kasumigaseki Common Gate West Bldg., 3-2-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-0013

3. Sales Representative

Hidekazu Ogata, Representative Director and CEO

4. Site Name

FAV HOTEL Official Site

5. Telephone


6. Telephone reception hours

9:30 a.m. - 5:30 p.m. (excluding weekends, public holidays, and the New Year holiday period)

7. Application method and when reservations become valid

Reservations are accepted on the FAV HOTEL official site.

Reservations are valid once the “reservation complete” screen is displayed.

You will be notified of your reservation details following reservation acceptance via e-mail.

8. Product prices

This depends on the accommodation plan you have reserved (see the details for each accommodation plan for more information).

*Prices include service charges and Consumption Tax.

9. Required charges other than the product price

Guests must pay the prefectural accommodation tax.

*Prices include service charges and Consumption Tax.

10. Payment timing and method

Pre-paid using a credit card: Settled via credit card when the reservation is complete.

Payment on site: Payment at the Front Desk with a credit card (Visa, Master, American Express, JCB, Diners), Cash payment

*Not all facilities offer payment on site at the Front Desk.

*Not all facilities can accept cash payments.

11. Cancellations

Cancellations are governed by the cancellation policy on the reservations page or by the policies listed on the travel reservations websites.

12. Refunds

There will be no refunds following overnight accommodation due to the nature of the goods and services.

13. Inquiries

Please contact us through the FAV HOTEL reservations website inquiries form, etc.